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Synergy Sessions 2009; Social Media as CRM Tool

Synergy Sessions 2009; Social Media as CRM Tool... Clip #21 shows Ralph Paglia presenting concept of Social Media used as a CRM Tool at the Synergy Sessions 2009 Dealer Conference where he presented how to MacGyver an Internet Sales or BDC Department at a Car Dealership using free and low cost web applications, sites and social media.

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