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More than three dozen auto industry sites and media channels throughout the blogosphere, Facebook, LinkedIn, Twitter, YouTube, Slideshare, Wordpress and other popular auto industry targeted networks.


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by Christine Meany

Do you love the color of this car?

by umairaslam Do you love the color of this car? https://rentalcarsuae.com/cars-list/

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ODO Club - Reward Your Best Customers 2

by Ralph Paglia ODO Club - Reward Your Best Customers 2 http://odoclub.com/public/dealerships/join

dealerELITE Featured Blogs

Do you have “Only Person in the World” Disease?

Recently I was waiting in line at an airport, along with hundreds of other travelers. A couple appeared out of nowhere, shoving their way to the front of the line and complaining loudly, as if they were the only people affected by the long wait. When another traveler told them to get in line, the pair acted shocked, as if they had never seen all of us standing there.

 

I…

Change the Experience; Change the Results

Change the Experience; Change the Results

The studies are clear:

  • According to DrivingSales, 99% of buyers expect a hassle when they start the car buying process; and
  • According to AutoTrader, only about 1 in 235 buyers actually likes the current car buying process.

While consumers have nearly…

Facebook Marketplace: A Dealership Primer – Part 2: Effective Communication is Key

In the first part of this series, I shared why Facebook Marketplace can help dealers sell more cars, the ways in which they can get started, and the questions they should be asking their vendors when getting this set…

To Succeed, You Must Make Every Minute Count

It’s a foregone conclusion that to be successful in any particular skill takes time. A lot of time! Doctors must go to college for decades, but that doesn’t necessarily mean that those graduates enter the medical field after college as an “expert” physician. Ask yourself this question: How much time do I need to invest in myself to master a particular skill?…

ADM Professional Community Videos

The 80/20 Rule


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Affinitiv CEO & Executive Chairman Scot Eisenfelder shares the 80/20 rules and why it's important for marketing & revenue.

Profit By Action Quick Tip: Business Planning 1 - Process


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ProfitByAction.com Quick Tip on the Business Planning Process.

Profit By Action Quick Tip: The True Importance of Tires?


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Andy Church shares the importance of the proper inspection of tires in front of the customer during the walkaround to dealership revenue in this Quick…

Stop Chasing Your Customers to Your Competition


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Chip King explains why making your inbound phone processes can cost you sales if you don’t change your phone process.

Connecting with Prospects


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Scot Eisenfelder explains the differences between personalized and broadcast media and how engaging with consumers on multiple media channels will benefit your…

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James Ashland posted a blog post

Subprime Auto Lenders: 2018's Best Loans for Bad Credit

If your credit score is 620 or less, you have bad credit. But, you're not alone.Nearly one-third of Americans have poor credit scores, according to Experian. That score shouldn't keep you from a great loan.There are plenty of subprime auto lenders who will direct you to what you…See More
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James Ashland updated their profile
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James Ashland is now a member of Automotive Media Partners, LLC
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Featured Blog Articles from the ADM Professional Community

The Ford Mustang: A Car That Was Built For Speed

A car is a tool, and a well-designed car is one in which every element of the design process has been directed toward making the car as effective as possible at doing what it is designed to do. For some vehicles, this means beefing up towing power or off-road capability; for others, it means…

Why Should an Automotive OEM Supplier Hire an Ad Agency?

To boost your business and help your advertising hit home, that’s why.

Maybe your company has grown from supplying just a few automotive products into a well-oiled, thriving machine. Distribution is ramping up. Customers are happy. You’ve run some ads but they seem like a waste of money.

Or maybe you’re a…

Communicate More Effectively with Your Customers

In the race to make a sale, dealerships often rely on templates in CRMs. These templates – including autoresponders – can hurt a dealership’s chances of communicating effectively -- or at all.

 

The response rate for leads is very low in the automotive industry. How much time do your salespeople or BDC…

The Top 5 Auto Blogs, Ranked

Car buyers may feel that they are in over their head when it comes to buying a new vehicle. Sure, many of you have an idea of how you want your dream car to look and feel, but you're living in a new age where the laundry list of technical specs offered in luxury cars can read like a foreign…

Shifting Winds Reveal Service Revenue Opportunity

After an unprecedented period of sales volume growth, the prediction for a flat Seasonally Adjusted Annual Rate (SAAR) in the coming years has significant implications for dealerships. As competition for new vehicles heats up, front-end margins will continue to decline, forcing more dealers to focus on back end…

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Car Dealer Resource Links for Automotive Professionals

Automotive Industry Online Resources for Car Dealers and Automotive Professionals

Listed Below are several groups of useful and important links

for Automotive Professionals and Car Dealers seeking to improve

business operations, marketing and sales for new and used vehicles,

service, repairs, parts and accessories...…

Continue

Posted by Ralph Paglia on February 18, 2010 at 5:10pm

Forum

Intelligent Lead Routing; What Is It?

Have you ever been in a situation where you were able to review leads prior to assigning those leads to a salesperson?If so, and if you are a sales manager who cares about increasing sales, you most likely looked at the characteristics of each lead before deciding which salesperson to assign that…Continue

Tags: Lead Routing, Internet Sales Manager, Internet Leads, Intelligent Lead Routing, Assigning Leads

Started by Ralph Paglia in Internet Lead Management Dec 7, 2010.

Internet Sales Managers; What is the Biggest Challenge You Have Faced Lately?

We would like to hear from some ISM's out there about what it is like being an Internet Sales Manager today and What is the Biggest Challenge You Have Faced Lately?

Tags: Lately, You Have Faced, Biggest Challenge, What is, Internet Sales Managers

Started by Ralph Paglia in Internet Sales Department Aug 3, 2010.

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Which e-commerce platform should I join?

Hi. I'm a newbie in e-commerce. I want to try to open an online store, but I don't know what to begin. I search and find out some platforms. Big ones are  Shopify, WooCommerce, and BigCommerce. Which should I choose to start? Is there anyone selling on these platforms? Please help!

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List vehicles to multiple websites with one click

Automatically list and delist your inventory to other online marketplaces including OVE, Adesa, Smart Auction, ebay, 7 Day Auto, etc. 

Still spending time manually posting and removing your vehicles? Still spending money paying separate fees on every website?

You can have your inventory posted to multiple marketplaces with one click using…

Grammarly Content Writing Tool for ADM Members

Michael from Grammarly writes:
"I came across your article on automotivedigitalmarketing.com and I was excited to see that you mentioned Grammarly as a helpful writing tool.…

Is Disciplined Asset Management Part of Your Culture?

Several months ago, a long term client-dealer admitted to me that he was finally ready to drink the water from the horse trough that I’d been continually leading him to for the last 25 years. This dealer has always had a lot of financial resources, both business and personal. Because of these extensive resources, he never felt the need to become properly trained to truly understand his balance sheet or its importance. His was one of the balance sheets that I referred to in one of my earlier…

dealerELITE Latest Activity

Bill Wittenmyer's blog post was featured

Bill Wittenmyer's blog post was featured

Do you have “Only Person in the World” Disease?

Recently I was waiting in line at an airport, along with hundreds of other travelers. A couple appeared out of nowhere, shoving their way to the front of the line and complaining loudly, as if they were the only people affected by the long wait. When another traveler told them to get in line, the pair acted shocked, as if they had never seen all of us standing there. I call this syndrome “Only Person in the World” disease, and unfortunately it seems to be spreading in our society. Apparently, this disease gives people the ability to block out the existence of everyone around them as they travel around in little bubbles of self-absorption. The scary part is, most people with the disease don’t even realize they have it! I don’t know what causes this disease, but I see the impact of it everywhere. It might even be hurting your dealership. If one or more of your employees have “Only Person in the World” disease, it could have a serious and negative impact on your customer relationships and reputation. If you’re a salesperson with this disease, your career is probably suffering. Here’s how to diagnose “Only Person in the World” disease: If you greet every customer and answer every phone call while saying to yourself, “I hope this person buys a car today, I really need the commission.”  What you should be asking is “What does this person need today and how can I help to fulfill that need?” Trust me; if you help enough people, sales will naturally follow. When you encounter stressful situations or a wrench is thrown into your plans, you ask yourself “Why does stuff like this always happen to me?” News flash: Stuff like this happens to everyone. It’s called life. If you paid more attention to others, you’d realize the same stuff is happening to them too. The good news is, there is a treatment for “Only Person in the World” disease. It’s called mindfulness. I realize that’s a new-agey sounding term, but all it really means is being aware and living in the present moment. I think this is rare these days. So many people walk around with their noses in their phones, completely unaware of their surroundings. They’re so afraid to miss a single text or Facebook update, yet they’re missing opportunities to connect with real people around them. It’s also common to spend too much time ruminating about the past or worrying about the future. The fact is, you can’t change the past and the future will take care of itself as long as you execute on your plan today! However, this takes awareness. Many experts say that the best way to develop mindfulness is to meditate, but not everyone has the time or patience for that. Here are a few tips on how to develop more awareness while at work, that require little time and effort. Observe Once or twice a day, take a five-minute timeout and simply observe your surroundings. Observe the environment, your customers and co-workers. Do this without an agenda; you’re not looking for something. Look and listen without thinking or judging, but if you notice something that strikes a chord, jot it down. Observation is a developed skill that allows you to spot opportunities. Empathize To build trust with customers, you need to connect with them. The best way to do that is by tapping into and validating their feelings. Practice this skill with your co-workers. Start a conversation by asking someone what’s happening in their life. If they seem stressed, ask them why. Most people welcome the chance to talk about themselves to someone who cares. You don’t have to try and solve anyone’s problem. Listening and validating is enough. You might even be surprised at how this helps to strengthen bonds with your co-workers. Now imagine how effective this will be with your customers. Focus We all have a million thoughts, memories, ideas and dreams running around in our heads. Buddhists call this “Monkey Mind.” Most of these thoughts don’t serve any purpose other than to distract us from the present and from what we should be doing. Do you know how many hours of the day you are actually productive at work? If not, try tracking your time. How many of your CRM tasks do you complete on a daily basis, versus re-scheduling or finding an excuse to delete? What would happen if you actually completed all of your tasks on a daily basis? If you want to be successful, it’s important to find a way to focus your mind, become productive and do the things you know you should be doing, no matter how much you really don’t feel like doing them. Whether it’s music, meditation or another productivity technique, only you can find the best method for you. If you suspect you have “Only Person in the World” disease, try following these tips. Developing mindfulness will make you more aware of—and more responsive to—opportunities, customers and prospects. Not to mention, you won’t be annoying to others.See More

John Sternal posted a blog post

John Sternal posted a blog post

Lease Credit Approval Rates Improve Slightly to 70.9% in October

Lease Approval Ratings Rise Slightly Following -3.9% Dip in Month of September Swapalease.com, the nation’s largest car lease marketplace, reports car lease credit applicants registered a 70.9% approval rate in October, a slight rise from the September rate of 69.8%. The number of lease approvals is significantly higher than the same time last year, as just 55.6% of lease applicants were approved in October 2017. Another 61.5% were approved in October of 2016. The modest increase comes as no surprise, as it follows the consumer credit announcement last week where it was reported that consumer credit increased at a seasonally adjusted rate of just 3.3% in September, down from the 7.0% increase in August.  Nonrevolving credit, which includes auto loans, decreased  significantly at an annual rate of 0.4%, following a 5.3% increase in August.  Lease approvals have been slowly increasing since January, with a slight dip in approvals for the month of May, and now again in September. The approval rate was up again in October, and sits just below the highest approval rating of the year which was in August at 72.6%. Swapalease.com is benefitting from more car shoppers seeking alternate channels for lease deals, as incentives on leases have decreased at the dealership. “Our lease approval rate continues to hover near market-healthy levels, especially as the continued strong economy helps with lease approvals,” said Scot Hall, Executive Vice President at Swapalease.com. “We’re continuing to see an influx of applicants who are looking to change vehicles but take advantage of yesterday’s lease deals by taking over an existing contract as opposed to the higher payments they’re being offered at dealerships today.” Swapalease.com matches a person wanting out of their existing vehicle lease contract with a car shopper looking to take over a short-term vehicle lease. The marketplace has several thousands of cars and trucks available for transfer to anywhere in the continental U.S. About Swapalease.com:Headquartered in Cincinnati, Ohio, Swapalease.com is the world’s largest automotive lease marketplace and the pioneer in facilitating lease transfers online. More specifically Swapalease.com matches individuals who want to get out of their lease with people who are looking for short-term lease agreements. Prospective buyers can search the listings for the exact vehicle they want, and then register for a nominal fee, allowing them to use Swapalease.com’s safe online system to contact the prospective seller and close the deal. For more information about Swapalease.com or how to exit your lease early, call 866-SWAPNOW or visit www.swapalease.com.See More

Latest Activity at the ADM Professional Community

John Sternal posted a blog post

John Sternal posted a blog post

Lease Credit Approval Rates Improve Slightly to 70.9% in October

Lease Approval Ratings Rise Slightly Following -3.9% Dip in Month of September Swapalease.com, the nation’s largest car lease marketplace, reports car lease credit applicants registered a 70.9% approval rate in October, a slight rise from the September rate of 69.8%. The number of lease approvals is significantly higher than the same time last year, as just 55.6% of lease applicants were approved in October 2017. Another 61.5% were approved in October of 2016. The modest increase comes as no surprise, as it follows the consumer credit announcement last week where it was reported that consumer credit increased at a seasonally adjusted rate of just 3.3% in September, down from the 7.0% increase in August.  Nonrevolving credit, which includes auto loans, decreased  significantly at an annual rate of 0.4%, following a 5.3% increase in August.  Lease approvals have been slowly increasing since January, with a slight dip in approvals for the month of May, and now again in September. The approval rate was up again in October, and sits just below the highest approval rating of the year which was in August at 72.6%. Swapalease.com is benefitting from more car shoppers seeking alternate channels for lease deals, as incentives on leases have decreased at the dealership. “Our lease approval rate continues to hover near market-healthy levels, especially as the continued strong economy helps with lease approvals,” said Scot Hall, Executive Vice President at Swapalease.com. “We’re continuing to see an influx of applicants who are looking to change vehicles but take advantage of yesterday’s lease deals by taking over an existing contract as opposed to the higher payments they’re being offered at dealerships today.” Swapalease.com matches a person wanting out of their existing vehicle lease contract with a car shopper looking to take over a short-term vehicle lease. The marketplace has several thousands of cars and trucks available for transfer to anywhere in the continental U.S. About Swapalease.com:Headquartered in Cincinnati, Ohio, Swapalease.com is the world’s largest automotive lease marketplace and the pioneer in facilitating lease transfers online. More specifically Swapalease.com matches individuals who want to get out of their lease with people who are looking for short-term lease agreements. Prospective buyers can search the listings for the exact vehicle they want, and then register for a nominal fee, allowing them to use Swapalease.com’s safe online system to contact the prospective seller and close the deal. For more information about Swapalease.com or how to exit your lease early, call 866-SWAPNOW or visit www.swapalease.com.See More

Anica Oaks posted a blog post

Anica Oaks posted a blog post

Automotive Technicians: 5 Tools to Help You be Successful in Your Job

Being an automotive technician can be a rewarding career. However, there are also a lot of pitfalls that you want to avoid that come along with the territory. It is vital that you have the right tools as an automotive tech. Otherwise you could risk time, injury, and poor job performance. So here are five tools that will help you be more successful in your job. Pro LightingA mechanic is only as good as his ability to actually see what he is working on. After all, how else will you align parts, take off caps, and refill liquids? Luckily, a commercial grade work light allows you to have full vision even when your overhead sources are weak or you have to get deeper into the vehicle to make a repair. Torque WrenchYou can really do a number on you hands if you try to unscrew everything manually. In addition, there are just certain components that won’t come loose with a standard wrench. A torque wrench on the other hand will let you save massive amounts of time and access parts that were impossible to get to before. While they can be pricey, the value they bring to the table is more than worth it. Vehicle LiftSpending hours on your knees and back takes a toll on your health. It also zaps your energy pretty quickly. By investing in a commercial vehicle lift, you can get into better position and save your energy for the actual complicated work you need to finish. Label MachineA great technician stays organized. Far too many techs have workshops that look like junk yards. When you label items and put them back in the right place, you make it easier for everyone, including yourself, to do their jobs swiftly. Safety GearSafety is often overlooked in favor of convenience. But OSHA has particular laws that could get you into trouble if you violate them. In addition to that, helmets, eye googles, and gloves exist to keep you from getting career ending injuries so take advantage of them. When it comes to different careers, there are just a few that have more job security than being a mechanic. If you can fix cars, you can go anywhere in the world and have a job. However, that doesn’t mean it will be easy. Unless you have the right tools at hand, you won’t be able to save time, health, and money as much as possible. So take advantage of the advice above so you can truly enjoy your career.See More

Emma Sturgis posted a blog post

Emma Sturgis posted a blog post

Car Wreck? How to Heal and Recover from a Traumatic Experience

Being involved in a car accident can leave you physical injured as well as rattled about getting back in a car. You have to take steps that will allow you to heal and recover from the experience. Here are some of the techniques that you can use that will allow you to recover from your ordeal.Get EvaluatedThe first place to start is to be evaluated by a medical professional for the severity of your injuries. The unfortunate part with some car accidents is that it may take several days for all of your injuries to manifest. This can leave you feeling as though you’ll never recover. Start the process with your insurance company so that you can continue to receive medical treatment and other supportive services until you feel back to a more normal state.Seek Medical AssistanceOne solution that may prove helpful in your recovery process is to visit a chiropractor. Loosening up tight muscles and readjusting your skeletal structure could help to alleviate some of the aches and pains that you’re experiencing after an accident. A good chiropractor, like those at Atlanta Personal Injury Clinics, will determine the extent of your injuries before they decide to proscribe a course of treatment. They don’t want you to develop further injuries as a result of their ministrations.Deal with Emotional FalloutYou’ll also likely experience an emotional component to your recovery process. Posttraumatic stress disorder is common after a car accident because your brain will keep replaying the incident and things that you could have done differently. You may need to speak to a professional in order to cope with your feelings and to work through them. Another solution is to surround yourself with a support structure so that you can express your emotions in a constructive manner.Take Precautionary MeasuresIt can be difficult to get back into a car after an accident. You can take precautionary measures to protect yourself from future incidents. This could include brushing up on your defensive driving techniques by enrolling in a class or purchasing a car with additional safety features. Taking these steps won’t completely prevent an accident from occurring in the future, but it could help you to work through the recovery process.Healing and the recovery process can be the hardest part of getting through any type of car accident. It will take time so that you can recover and get on with the rest of your life following your traumatic experience.See More

Graham Annett posted a blog post

Graham Annett posted a blog post

AutoLoop Wins 2018 Tampa Bay Tech Award for Best Workplace Culture

Besides producing industry-leading automotive software, the company has also created a unique workplace that recognizes and incorporates the value of play CLEARWATER, FL – November 14, 2018 – AutoLoop LLC, the leading provider of auto industry marketing, sales, and service solutions, announced today that the company has received the 2018 “Workplace Culture Program of the Year” award from Tampa Bay Tech, Florida’s largest technology council (previously known as the Tampa Bay Technology Forum). Presented in Tampa Bay Tech’s annual ceremony on November 9, the award recognizes local area companies that have created exceptional environments in which to work. Whether it’s regularly sponsoring events that contribute to the community or providing enjoyable activities onsite, companies like AutoLoop use a unique blend of creative initiatives designed to inspire, motivate, and reward their employees. “We believe our culture really sets us apart from other companies,” said Lisa Snyder, Senior Director of Human Resources at AutoLoop. “Our leadership places a huge value on creating a workplace that encourages having fun, as well as being productive. Not only does it let employees know they’re appreciated, it’s also how we develop the great relationships that, in turn, consistently produce outstanding results for our organization.”   Starting with its recently redesigned offices that offer state-of-the-art equipment and furniture, an open floor plan with massive windows, and a 360-degree view of the Gulf, AutoLoop constantly invests in new ways to make work enjoyable for everyone. Its team members, known as “Loopsters,” enjoy a variety of benefits both on- and offsite. In addition to full healthcare coverage, twice-weekly yoga classes, a personal massage therapist, and deep discounts on gym memberships, Loopsters always have premium coffee and complimentary healthy snacks on hand, plus offerings from various visiting food trucks each Wednesday. Every month, they celebrate staff birthdays and work anniversaries with a collection of cakes, goodies, and even a mariachi band. Competitions at the onsite foosball table are a common lunchtime activity, and seeing someone cruise around the office on a scooter isn’t unusual. The company also hosts numerous social events throughout the year, such as trivia contests at the local watering holes. Chili cook-offs, a huge Thanksgiving feast, the summer bash at Clearwater Beach, movie outings, and Howl-O-Scream festivities at Busch Gardens are regular annual events as well. At Halloween, Loopsters compete in elaborate costume, dessert, and decorating contests. And the yearly Loop Holiday Extravaganza, featuring different themes and spectacular prizes, is legendary among employees. On “Priday,” or Pride Friday, Loopsters choose a particular color to celebrate and everyone turns out for a company photo—set in a rainbow. Community blood drives and canned food drives, sponsorships of local baseball teams, and even relief funds for natural disasters like the recent hurricanes are also part of the AutoLoop culture. Nor is the fun limited to in-house activities for workers only. Employee families are encouraged to participate in every event as well. Besides describing what makes their workplace more enjoyable, contenders for Tampa Bay Tech’s annual award also had to explain how their unique workplaces impact the programs or products they generate. For the approximately 415 Loopsters who design, build, illustrate, and sell the company’s best-in-class automotive software, the extraordinary perks create an invaluable team dynamic. In doing so, AutoLoop continually reinforces a culture where the success of each department is integral to the success of all the others. “We all depend heavily on one another for specific deliverables to accomplish our goals,” said Snyder. “Getting together at a fun party or charity event really helps strengthen those relationships that have to work well day in and day out. And it allows us to better serve our clients—the dealers who depend on our software to make their businesses run more smoothly.” It’s a mindset that has clearly paid off: AutoLoop has doubled its ranks in just a few years and continues to expand. By consistently investing in its workers, promoting a healthy work-life balance, and simply encouraging good old-fashioned fun, the company has earned not only the Tampa Bay Tech award, but also the dedication of its many Loopsters. Those interested in learning all the ways AutoLoop continually innovates to drive success can call 877-850-2010 or visit AutoLoop.com.  About AutoLoopSince 2005, AutoLoop has been helping automotive dealerships grow their businesses. It all began with the AutoLoop Sales and Service Suites, a set of seamlessly interconnected Sales, Service, and Engagement tools designed to give dealerships industry-leading features, intelligent analytics, and streamlined performance. Together, these elements enable dealers to boost sales, optimize service, market with precision, and – most importantly – drive revenue. AutoLoop products are built by dealers for dealers, and are constantly evolving to help over 2,100 clients elevate their automotive businesses every day. An Inc. 500 company with nearly 1 billion names in its database and over 2 billion individual communications initiated, AutoLoop is passionate about being America's premium customer retention partner for progressive dealerships.See More

Bill Wittenmyer posted a blog post

Bill Wittenmyer posted a blog post

Do you have “Only Person in the World” Disease?

Recently I was waiting in line at an airport, along with hundreds of other travelers. A couple appeared out of nowhere, shoving their way to the front of the line and complaining loudly, as if they were the only people affected by the long wait. When another traveler told them to get in line, the pair acted shocked, as if they had never seen all of us standing there. I call this syndrome “Only Person in the World” disease, and unfortunately it seems to be spreading in our society. Apparently, this disease gives people the ability to block out the existence of everyone around them as they travel around in little bubbles of self-absorption. The scary part is, most people with the disease don’t even realize they have it! I don’t know what causes this disease, but I see the impact of it everywhere. It might even be hurting your dealership. If one or more of your employees have “Only Person in the World” disease, it could have a serious and negative impact on your customer relationships and reputation. If you’re a salesperson with this disease, your career is probably suffering. Here’s how to diagnose “Only Person in the World” disease: If you greet every customer and answer every phone call while saying to yourself, “I hope this person buys a car today, I really need the commission.”  What you should be asking is “What does this person need today and how can I help to fulfill that need?” Trust me; if you help enough people, sales will naturally follow. When you encounter stressful situations or a wrench is thrown into your plans, you ask yourself “Why does stuff like this always happen to me?” News flash: Stuff like this happens to everyone. It’s called life. If you paid more attention to others, you’d realize the same stuff is happening to them too. The good news is, there is a treatment for “Only Person in the World” disease. It’s called mindfulness. I realize that’s a new-agey sounding term, but all it really means is being aware and living in the present moment. I think this is rare these days. So many people walk around with their noses in their phones, completely unaware of their surroundings. They’re so afraid to miss a single text or Facebook update, yet they’re missing opportunities to connect with real people around them. It’s also common to spend too much time ruminating about the past or worrying about the future. The fact is, you can’t change the past and the future will take care of itself as long as you execute on your plan today! However, this takes awareness. Many experts say that the best way to develop mindfulness is to meditate, but not everyone has the time or patience for that. Here are a few tips on how to develop more awareness while at work, that require little time and effort. Observe Once or twice a day, take a five-minute timeout and simply observe your surroundings. Observe the environment, your customers and co-workers. Do this without an agenda; you’re not looking for something. Look and listen without thinking or judging, but if you notice something that strikes a chord, jot it down. Observation is a developed skill that allows you to spot opportunities. Empathize To build trust with customers, you need to connect with them. The best way to do that is by tapping into and validating their feelings. Practice this skill with your co-workers. Start a conversation by asking someone what’s happening in their life. If they seem stressed, ask them why. Most people welcome the chance to talk about themselves to someone who cares. You don’t have to try and solve anyone’s problem. Listening and validating is enough. You might even be surprised at how this helps to strengthen bonds with your co-workers. Now imagine how effective this will be with your customers. Focus We all have a million thoughts, memories, ideas and dreams running around in our heads. Buddhists call this “Monkey Mind.” Most of these thoughts don’t serve any purpose other than to distract us from the present and from what we should be doing. Do you know how many hours of the day you are actually productive at work? If not, try tracking your time. How many of your CRM tasks do you complete on a daily basis, versus re-scheduling or finding an excuse to delete? What would happen if you actually completed all of your tasks on a daily basis? If you want to be successful, it’s important to find a way to focus your mind, become productive and do the things you know you should be doing, no matter how much you really don’t feel like doing them. Whether it’s music, meditation or another productivity technique, only you can find the best method for you. If you suspect you have “Only Person in the World” disease, try following these tips. Developing mindfulness will make you more aware of—and more responsive to—opportunities, customers and prospects. Not to mention, you won’t be annoying to others.See More
 
 
 

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Five Easy to Follow Essay Writing Tips


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The word "why" is popularly used in essay questions so that students can demonstrate their knowledge, reasoning and understanding of a particular subject. The Oxford Advanced Learners Dictionary defines "why" in this context as being "used in questions to ask the reason for or purpose of something".

Asking a student "why" allows them to…

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